Precision Tools for Discerning Enthusiasts

At Sharp Knife World, we serve a global community of knife connoisseurs, collectors, tactical professionals, and everyday carry enthusiasts. Our curated selection—from premium Schrade blades and tactical OTF knives to reliable hunting and EDC tools—demands a shipping and returns process that matches the precision and reliability of our products. This policy is designed with clarity, professionalism, and your complete satisfaction in mind.

Shipping Information

We ship globally (excluding some remote regions and parts of Asia). All orders are processed with care and discretion.

Order Processing Time

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order ships.

Shipping Methods & Delivery Times

We offer two primary shipping options to balance speed, cost, and reliability:

  • Standard Shipping (Fee: $12.95 USD)
    • Carrier: DHL or FedEx
    • Estimated Delivery: 10-15 business days after shipment.
    • Ideal for customers seeking a balance of speed and trackability.
  • Free Shipping (Available on orders over $50 USD)
    • Carrier: EMS
    • Estimated Delivery: 15-25 business days after shipment.
    • A cost-effective solution for non-urgent deliveries.

Note: Delivery times are estimates and may vary due to customs processing, holidays, or carrier delays. We are not liable for delays once the package is in the carrier’s system.

Returns & Exchanges Policy

Our commitment extends beyond the sale. If your purchase does not meet the high standards you expect from Sharp Knife World, we offer a straightforward resolution process.

Policy Summary

  • Return Window: 15 days from the date of delivery.
  • Condition: Items must be unused, in original packaging, with all tags, manuals, and accessories.
  • Refund Method: Issued to the original payment method (Visa, MasterCard, JCB, PayPal).
  • Process Time: Refunds processed within 5-10 business days after we receive and inspect the return.

Step-by-Step Return/Exchange Process

  1. Initiate Your Request

    Email our support team at [email protected] within 15 days of delivery. Include:

    • Your Order Number
    • Product Name & SKU
    • Reason for return/exchange
    • Your preference: Refund or Exchange
  2. Receive Authorization

    We will respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and detailed shipping instructions. Do not ship without an RMA.

  3. Package and Ship

    Securely pack the item in its original packaging with all accessories. Clearly mark the RMA number on the outside of the box. Ship to the address provided in your instructions.

    Return Shipping Costs: The customer is responsible for return shipping costs unless the return is due to our error (wrong, defective, or damaged item). We recommend using a trackable, insured service.

  4. Inspection and Resolution

    Once received, our team inspects the item (within 3-5 business days). Upon approval, we will immediately process your refund or ship your exchange item.

Refund Timeline & Method

  • Processing: Refunds are initiated within 5-10 business days of return approval.
  • Method: Funds are returned to the original payment method used (Visa, MasterCard, JCB, PayPal).
  • Notification: You will receive an email confirmation upon initiation. The time for the refund to appear in your account depends on your financial institution.
  • Exchanges: Replacement items are shipped via your chosen method (Standard or Free Shipping) once the return is approved. A new tracking number will be provided.

⚠️ Non-Returnable Items (Final Sale)

For the safety of our community and to comply with strict legal regulations, the following items are considered FINAL SALE and cannot be returned or exchanged unless they arrive defective or damaged:

  • Automatic Knives & OTF (Out The Front) Knives – Due to mechanical complexity and specific legal controls.
  • Butterfly Knives (Balisongs) – Specialized tools with unique handling characteristics.
  • California Legal (Auto) Knives – Sold under specific regulatory compliance; returns are restricted.
  • Any knife showing signs of use, sharpening, modification, or customer-induced damage.
  • Items marked as final sale or clearance.

This policy reflects the specialized, tactical, and regulated nature of these products, as highlighted across our website.

Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately (within 48 hours of delivery) at [email protected]. Provide your order number and photos/video evidence. We will arrange a prepaid return label and expedite a replacement or full refund at no cost to you.

Contact Our Support Team

For any questions regarding shipping, returns, or exchanges, our dedicated team is here to assist.

Email: [email protected]

Authorized Returns Address (Use only with RMA):
Sharp Knife World
3528 Seasons Dr
Nashville, TN 37013, USA

We are committed to providing a clear, direct, and professional resolution, honoring the trust placed in us by the global community of knife enthusiasts